Terms and conditions
Terms & Conditions
All sales are final, cancellations are not available unless approved. Please use the contact us form if you need to cancel an order. Refunds for cancellation are subject to a cancellation fee.
We accept returns on all items unless otherwise noted. Items must be returned within 14 days of receipt. Item must be returned in the condition sold. New items must be returned unopened for a full refund. Return shipping for unwanted items is the buyer's responsibility. Items should be sent back using the same packaging and materials they were sent in. Items returned that are not defective are subject to a restocking fee. Abuse of the return policy can result in us rejecting the return. All returns are approved at our discretion.
We will replace, repeair, or refund any item that was sold defective. If you damage an item yourself it is not considered defective, however we will do our best to work with you in these cases. We will provide return postage for any defective item that needs to be returned. Items should be returned as instructed per your situation.
Pre-Order Canecllation Policy
Yes, you are able to cancel paid pre-orders. Cancelled pre-orders are subject to a 5% cancellation fee.